Our sustainability policy.

Local awareness

• We support the protection of local resources and continued access to them.
• We support local culture and traditions and do not permit discrimination based on views, ethnicity, belief, or vulnerability. We recognise that visitors contribute their cultures to regional development and should be welcomed with hospitality.
• We consult so that local characteristics, sensitivities, and community needs can be considered in decisions.
• We support the protection of historic and archaeological works.
• We work with the local community to support one another, protect historic and cultural assets, and help prevent damage to the natural character of the area.
• We support local employment and purchasing to contribute to the regional economy.
• We help stakeholders introduce the region’s food, activities, culture, traditions, religious and cultural places, natural assets, and biodiversity, beginning with relevant training for our team.
• In our relationship with local communities, we seek to work together around shared goals that protect these values.

Water management

• We use aerated taps and shower heads with reduced flow to limit unnecessary water use.
• Guest rooms have two level flush controls and cisterns with reduced volume to limit flushing water.
• We train our team to identify and prevent leaks in guest room bathrooms and ask guests to tell us if they notice a leak.
• We water the garden only at night to reduce excessive consumption and evaporation.
• We work with guests to reduce the water used for laundry by changing towels and sheets every two days or when requested.
• We aim to reduce water consumption through training and infrastructure improvements.

Women’s rights and gender equality

• We safeguard the health, safety, and wellbeing of employees without distinction based on gender.
• We support women’s participation across departments and offer equal opportunities.
• We follow the principle of equal pay for equal work without gender discrimination.
• We assign responsibilities with equality in mind.
• We work to provide equal access to career opportunities.
• We create training policies that support women’s participation and greater awareness.
• We work to create practices and a workplace that support balance between work and family life.
• We support women’s participation in company management and offer equal opportunities.
• We do not tolerate abuse, harassment, discrimination, suppression, coercion, or defamation of women. We recognise and support the value women bring to our organisation and the wider world.

Children’s rights

• We do not permit child labour in our business and expect the same care from our partners.
• We seek to provide settings where children can develop, express their thoughts, wishes, and feelings, and feel free and comfortable.
• We train employees to recognise and prevent child abuse.
• We support training and relevant projects that raise awareness of children's rights.
• If we witness suspicious conduct involving a child, we first inform hotel management and seek help from official authorities when necessary.
• We advise guests and employees not to purchase from child vendors.

Energy efficiency

• We follow relevant national and international standards, laws, and regulations; voluntarily work to reduce energy use and improve energy performance; and monitor the results.
• We set objectives and include energy efficiency in training so employees can participate.
• We value cooperation with our guests, employees, visitors, partners, and other stakeholders to build shared energy management goals and awareness.
• We research and seek to purchase and use products, equipment, and technology that use energy efficiently.
• We aim to document our energy management approach, extend it across departments, review it, update it when needed, and continually improve it.
• We assess energy risks and possible shortages and plan appropriate precautions.

Environmental protection and waste management

• We monitor and comply with legal requirements and work to reduce our environmental impact.
• We seek to separate waste effectively by source, group, and hazard class and arrange disposal under applicable environmental rules.
• We recognise that using hazardous substances and chemicals only when and in the amounts needed reduces environmental harm and waste, and we train employees regularly on chemical use.
• When purchasing materials, we seek products marked as recyclable or environmentally responsible.
• We seek opportunities for reuse.
• We use disposable paper, napkins, toilet paper, packaging, and similar materials only as needed to reduce waste.
• We store waste separately according to its characteristics, transfer it to licensed or authorised providers within legal time limits, and retain records.
• We use water, energy, and natural resources carefully and share this approach with employees, guests, and suppliers.
• We measure environmental management performance, follow the data against objectives, and work to improve.
• We aim to educate employees and suppliers and maintain a current Emergency Response Team list with regular drills for potential emergencies and disasters.

Guest relations

1. Environmental awarenessWe work with guests to reduce our environmental impact, aim to use environmentally responsible products and services, and encourage lower consumption of food, water, electricity, and laundry resources.
2. Respect for local culture and traditionsWe respect local culture and traditions and support local, sustainable cultural tourism by introducing guests to regional food and culture.
3. Cooperation and participationWe communicate regularly with guests, share information about hotel operations and sustainability work, and support participation in suitable activities.
4. Responsible managementWe use guest feedback to improve service quality. We seek to provide a safe, clean, hygienic stay while involving our team in responsible management and helping leave a sustainable environment to future generations.

Responsible purchasing

• We value suppliers with quality assurance, environmental, and occupational health and safety systems and recognised environmental or sustainability labels and certificates.
• We value production and supply practices that avoid environmental harm and comply with environmental rules.
• We value responsible resource use that does not damage wildlife or ecosystems and respects hunting restrictions.
• We value efforts to minimise and manage waste and offer reduced or bulk packaging.
• We value alternatives that are environmentally responsible, efficient, local, ethical, recyclable or recycled, organic, plant based, vegan, free from animal testing, and lower in hazardous materials.
• We value local producers and service providers and investigate production methods when certified products or suppliers are unavailable.
• We value products and services that represent the food, traditions, and culture of Türkiye and the Aegean region.

Corporate communication

1. Transparent communicationWe make transparency a priority in interactions with guests and partners, share accurate information and data, and work to answer questions promptly.
2. Communication channelsWe maintain channels for guest complaints, suggestions, and information. Guests can contact us through the website form, telephone, or email.
3. Social mediaWe use social accounts as accessible communication channels for guests and partners and share relevant campaigns, events, updates, and news.
4. Management reportingWe seek to prepare regular management reports covering subjects such as sustainability performance, environmental effects, and social responsibility activity.